Written by John Safin
Is your web site screaming for attention?
Below is a list of less-than-typical suggestions for building traffic,
stickiness, and return visits to your web site.
1. Bookmark This Site - One of the
simplest options and many webmasters neglect to use it. Make sure the
"bookmark this site" button is posted on every page. Remember to include
a favicon (short for "favorite icon") so your site stands out in your
visitor's list of saved sites.
2. Series Articles - Extra long
feature stories or topics too large to complete in one article can be
turned into a succession of pieces posted over a period of time. A story
about a motorcycle trip from Boston to Los Angles is an example. There
should be a way for the reader to sign up for a free email reminder when
the next part of the article is posted. A better tactic would be to
email the reader the next installment before it's published on your
site. This will encourage visitors to supply you with their contact
information that can be used for your eNews and email blasts (more on
this later).
3. Discussion Boards - Give your
visitors a place to "meet" online and share their wisdom. Most of your
audience wants to interact and feel involved. Involving the audience is
how "American Idol" became such a big success. The ideal blog would have
automated member services (joining, updating profile, password resets,
etc). Discussion boards work best when broken into specific topics. The
postings should be monitored since the last thing you and your image
need is someone posting inappropriate or illegal content. You might also
find some useful nuggets of information or even someone who might make a
good (free) moderator.
4. Promote Topic Boards - Now that
you have a discussion board there are thousands of "experts" who want to
be included in the conversation. Cooking, dating, politics, sports,
needlepoint...whatever the topic there are people who want to talk about
it. Create promotions revolving around specific topics for pinpoint
audience targeting.
5. Live Chat - This function is
available from some web hosts. Instead of a "static" blog, chat rooms
will give visitors a live interactive experience. Chat rooms are a good
location for publishing (and selling) advertising links. Find a chat
function that allows you to have a log of the discussions. While most of
the conversations will be mundane there will be instances to discover
more details about your audience. Chat rooms can also be used for
text-based events, such as interview with a person of interest.
6. Webinars -This is an opportunity
to draw an audience to a live online event. This can be a seminar-style
format or create an interactive atmosphere by including text and/or
telephone conversations with your audience. There are several companies
offering hosting services with varying tiers of service.
7. Non-Text Media - It's become very
easy (and cost effective) to add audio and video content to the
Internet. Host a weekly online radio or video program. Finding people of
interest to interview for programming shouldn't be difficult since
almost everyone is pitching some service, idea or merchandise. With
proper management and effort this might turn into a profit center. Best
to make the media files accessible for download to the latest portable
devices.
8. Cross Blog - Post blogs/articles
about your company on other sites that reach your audience. Use blogging
to reference content posted on your web site. Cross post to other blogs
that will help build name recognition. Remember to consider some of the
micro-blog sites too.
9. Provide RSS Feeds - Really Simple
Syndication is an easy way to make your site's content available for
others to publish. Feeds can consist of complete articles, just the
headlines, or information you choose to release for general
distribution.
10. Create a Toolbar - Google, Yahoo
and other sites offer a free toolbar to keep their name in the face of
computer users all the time. There are several programming tools - some
for free - that will give you the ability to create a customized toolbar
for your web site.
11. Data Mine Traffic - Hopefully
you're tracking how visitors are finding your web site. Discover the key
words visitors are using to find your site. This would give you
information to find other web sites that receive traffic using the same
search words. Use this data to determine where to trade or buy links and
advertising.
12. Off Topic Content - Post
information of interest to your audience that is slightly different than
your site's typical theme. For instance, easy to make recipes to impress
a date on a sporting web site. Regular visitors will look because it's
such unusual information - builds stickiness. Search engines would
pickup on the information and expose your site to someone who might
otherwise have missed it.
13. Press Releases - Periodically
send a press release about your company. Content for the release can be
about achievements of the company or its personnel, company milestones,
or any other type of general news. There are several pay service and
free press release sites on the Internet.
14. eNews and Email Blasts - First,
make sure you're collecting mailing data from your visitors. If you need
additional contacts there are companies that sell email lists that can
be built by various demographic criteria. Next, the content will need to
be compelling for the recipient to want to click-thru to your site.
Finally, send it. This task needs to be accomplished on a consistent
basis, which will help build credibility. Make sure whoever is
responsible for distribution abides by Spam-Can laws.
15. Referrals - Encourage visitors to
forward pages to their friends and associates. This is simply a link on
your page that uses the visitor's default email program to generate a
message. Contests or some reward for referrals can be created. Prizes
can have an esthetic value, such as receiving a featured page or
article. Online retailers can give credits for purchases. Of course, any
prize with a monetary value would always get noticed. For eNews and
email blasts, a "Forward to a Friend" option is also recommended. Your
site should feature a page dedicated to banners/buttons your team
created allowing users to copy and imbed them on their blogs.
16. Offer Something for Free - There
are dozens, if not hundreds, of web sites that scour the Internet
searching for links to free items. The "free-offer" web sites have a
vast database of contacts who receive regular email alerts. Your free
item could be access to unique information, some widget or anything of
perceived value. Bumper stickers are cheap and won't break the bank with
shipping costs. Sponsoring a contest or raffle would be an option. Check
with your state's attorney general's office for laws concerning contests
and raffles. Remember to have the word "free" on your web pages and in
the metafile. The objective is to get the free-offer portals to find and
include a link to your web site in their content.
17. Call for Contributing Authors -
There are more writers than readers in the United States. All the
wannabe and frustrated authors are looking for a place to get their
material published. Many will even submit content for a by-line credit
instead of pay. Your call for submissions can have a specific topic for
the content ("article about left-handed Armenian meat cutters") or a
broader focus ("articles targeting adults 18-24 years old"). Promotions
should have a closing date for receiving content. You will want to set
aside time to actually read the articles for inappropriate content and
to check grammar. It is suggested you create and post submittal
guidelines for writers. Research the rules other companies use in their
submission rules if you don't know what to include.
18. Be an Online Community Member -
Social web sites, such as MySpace, Crag's List, LinkedIn, and Yelp, are
gaining more and more visitors every day. Having a presence on community
portals would give your web site an expanded audience and, typically, is
free. Take time to search the member directory for people who would be
interested in your web site and send them a message. If you have video
content, consider promoting your site on any number of video-based
communities.
19. Off-Line Advertising - Chances
are the same Internet audience you are targeting can be found in the
real world. Since you already know your audience, think about what they
would read or where they would go when not sitting at the computer.
There are inexpensive or even free ways to advertise. For instance, if
your web site targets quilting, find local craft events to distribute
flyers about your site. You can also cooperate with a brick-and-mortar
business by trading counter space for web ads.
20. Spell It Out - Obviously your
site's address should be on your business card. Think about all the
instances during the week where your telephone number is required.
Include your web address any where a telephone number or other contact
information is used.
Always remember: To know where you're going
it's best to know where you've been. Accurately track web site activity.
Specific site activity criteria to track: total hits, unique hits, entry
page, and exit page. Statistics should include where visitors are
originating or how they found your site. You need to know the
traffic-building tactics that work to focus resources in the appropriate
areas.
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